International Students' Group Medical Insurance

Medical Treatment Procedures

If you wish to receive medical treatment, please check the Remarks at the end of this sheet to ensure if your medical treatment is not excluded from this insurance and follow the following procedure:

Go to a hospital or clinic near you for treatment. We recommend NTU students to go to the NTU Health Center as it is on campus and is easily accessible.
You need to pay the full fee for the treatment yourself first. Make sure to get both the payment receipt and your diagnosis.
The documents you need to bring to OIA consist of the following:

  1. The original receipts of payment
  2. The original certificate of diagnosis
  3. Photocopy of your Post Office passbook cover
  4. Compensation Application Form

a. Download this form and fill it out

b. Click here to get English help on filling out the form. Please do not fill out on this form. Use the original one instead.

  1. Passport photocopy 
  2. ARC photocopy

Bring all documents listed in point 3 to the OIA and we will help you deliver them to the insurance company. If your documents are complete and within the coverage policy, the insurance company will transfer the claims payment into your post office account in about 4 weeks.

Please note:

For the same symptoms, the insurance company covers only one visit per day. The maximum coverage per visit is TWD 1,000, but does NOT include the following:
Hospital or clinic registration fee.
Total amount exceeding the maximum coverage TWD 1,000 per day.
Insurance Coverage
Outpatient/Clinic:
Physicians and specialists consultations, medical treatment and surgery
Prescribed medicines and injection
Diagnostic laboratory tests and surgical appliances
Hospitalization
Physicians and specialists consultations, medical treatment and surgery
Prescribed medicines and injection
Diagnostic laboratory tests and surgical appliances
Basic room and board including general nursing care
Policy Coverage:
Insurance covers accidents or sickness occurring in the Taiwan area. Accidents or sicknesses that require specialized medical care or that have occurred before the insurance policy was taken out will not be covered.

Remarks:
This policy does NOT cover medical treatment incurred by the following situation or personal behavior:

Suicidal behavior, alcohol abuse, drug abuse, overdose, any sickness or damage result from illegal behavior and warfare
Complication incurred by vibriosis, pregnancy, miscarriage or labor
Health exams, optical correction, inoculation, elective cosmetic surgery, dental scaling, denture, prosthesis, ocular prosthesis
Ambulance, diagnosis statement, the fee for assigning doctors, special nursing, any costs not relevant to the treatment
Systemic lupus erythematosus, Hemophilia, Hyperhidrosis, AIDS-Acquired Immunodeficiency Syndrome, sexually transmitted disease, congenital disorder, vasectomy, organ transplant, and any disease diagnosed before the insurance policy taken out
Hospitalized patients with dental therapies, medical care, and rehabilitation

Update: 2017 / 11 / 16